Payment and Shipping

WHAT PAYMENT MODES DO YOU ACCEPT?

We accept payment through PayPal, VISA, MasterCard, AMEX, Discover, JCB and Diner's Club.

Please ensure you have a valid card and correct card details for payment before proceeding to the payment page. 

HOW MUCH DOES SHIPPING COST?

We want you to get your KALAIA purchases as soon as you can, no matter where you are. That is why we only use courier service to make sure that happens.

Singapore
All orders within Singapore are delivered at a flat fee of 4 USD. Free courier delivery is applicable for orders above USD300.

International
International express shipping charges vary from country to country. Please select your designated country for applicable shipping cost. Please note that KALAIA Label is not responsible for any additional taxes on the goods applicable to your country after we dispatch them.

Free courier delivery is applicable for orders above USD300.



Please select your designated country for applicable shipping cost:

Shipping to
costs USD and will take

Note that all product prices indicated and payments made on this site are in US Dollar.


HOW LONG DOES DELIVERY TAKE?

We work hard with our partners to get your KALAIA parcels on your hands within 1 to 5 days for express courier delivery, and 2 to 12 days for standard courier delivery.

Singapore island wide Express Delivery
Your parcel will reach you within 1 to 2 working days after your order has been confirmed. Orders are dispatched Monday through Friday and delivered Monday through Saturday. Please note that any orders placed after 2pm will be dispatched the following business day.

All parcels require a signature on delivery. If you are not there to sign for your parcel, the courier company will arrange for a redelivery at your own cost (if applicable).

A tracking number will be sent to you upon dispatch so that you can track the delivery of your purchase. Alternatively, you can track your order(s) in your KALAIA account.

International Express Delivery
We ship internationally using our trusted courier service providers. Deliveries usually take between 2 to 5 working days for express courier and 2 to 12 days for standard courier delivery, depending on your location.

Deliveries are sent during between Monday and Saturday, 9am-6pm.

If your desired shipping country is not listed above, please contact customercare@kalaialabel.com to request for alternate shipping options.